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Booking terms

These terms apply to direct bookings and enquiries via whitevillavioleta.com. If you booked through Booking.com or another channel, additional or different terms (cancellation, payment via the platform) may apply on their confirmation — please check both our communication and theirs.

Last updated: 2026-10-24

Booking, confirmation and payment

When you book through the form on the website, your booking is confirmed immediately and we send you a written confirmation by email. Deposit: 40% of the total price is payable by bank transfer within 3 days of booking. The bank details and payment reference are included in the confirmation email. The remaining balance is due no later than 10 days before arrival. If the booking is made 10 days or less before arrival, the full amount is payable immediately. The tourist tax (sojourn tax) is charged according to applicable rules of the Municipality of Kolan / Croatia and is shown separately from the nightly rate.

Cancellation and changes

Cancellation terms depend on the cancellation date, length of stay and type of offer. Exact conditions (deadlines, refunds, fees) are set out in the written instructions we send with your booking confirmation or in a separate agreement. Please inform us as soon as possible if your plans change so we can offer the dates to other guests where possible.

House rules (White Villa Violeta)

Check-in: from 15:00 to 22:00. Please tell us your expected arrival time in advance so we can hand over the accommodation smoothly. Check-out: from 06:00 to 10:00. Children: all ages welcome. Travel cot on request for ages 0–2 (free of charge), subject to availability and the apartment chosen. Extra beds are not available in all units — check the apartment description or ask us in advance. Lead guest making the booking: minimum age 18. Group bookings (more than three units): special conditions and extra charges may apply — please arrange in advance. Smoking: not allowed inside the accommodation and indoor common areas. Parties and loud music: events or parties are not allowed. Please respect other guests and neighbours; avoid loud noise in the evening and at night. Pets: possible with prior notice and a possible extra fee according to the current price list and house rules.

Liability and damage

Guests are liable for damage to the property beyond normal use. Valuables left in the accommodation are at your own risk; travel insurance is recommended. Use of the property and pool is at your own risk; please follow safety instructions, especially for children.

This text is a summary for guests. Any details of your stay are governed by the written confirmation we send you. If you booked through an intermediary (e.g. Booking.com), their terms may also apply.